Terms & Conditions

Terms and Conditions for Coaching and Counseling:

General Terms and Conditions

The business relationship between the coach, Leonardo Mazzei and the customer (hereinafter: "Customer") shall be governed exclusively by the following General Terms and Conditions in the version valid at the time of service provision.

Customers are private individuals, companies and state institutions.

Subject matter of the contract

The subject matter of the contract is an individual support of the customer within the framework of the agreed mental training or seminars with several participants (if the case, it will always be specifically stated by agreement).

Contents of the coaching

The content and, if applicable, the goal of the coaching or the initial consultation and, in particular, the individual units (hereinafter referred to as the "assignment") are jointly determined between the coach and the client as part of the respective clarification of the assignment.

Training and making an appointment

Before the start of the individual training sessions, a personal introductory meeting is held with the client. The content and goals are agreed during the meeting.

A training session lasts 50 minutes. Longer training sessions are arranged individually with the client.

The training sessions and/or seminars take place on the trainer's/client's premises or in a rented room.

Individual appointments are by appointment only. The agreed individual appointment must be canceled at least 24 hours before the agreed time. A fee of 50% of the price of a training session will be charged for appointments that are not canceled or attended on time.

If a training session is not canceled in good time and no suitable alternative dates are found, the session will be forfeited.

Obligations of the customer

Clients are obliged to inform the coach of any health or mental disorders before the start of the training session. Should any sudden health or mental disorders occur during the training session, the customer is obliged to inform the trainer immediately.

Terms of payment

The invoice is to be paid in advance without deduction.

The following payment methods are currently available online: Paypal / Stripe / credit card / cash payment.

in the last case you can pay with an invoice can pay with an invoice. This must be requested in writing by e-mail at hello@leonardomazzei.com.

In this case the Client expressly agrees to the Contractor sending invoices in electronic form.

In the event of non-payment of interim invoices, the Contractor shall be released from its obligation to provide further services. However, this shall not affect the assertion of further claims resulting from non-payment.

In the event of non-payment despite the due date, the Contractor shall be entitled to claim compensation for other damages for which the Client is responsible, in particular the necessary costs of extrajudicial debt collection or recovery measures. In particular, the Contractor shall charge the Client an amount of € 18.00 for each written reminder.

Responsibility of the Coach

The coach is generally not liable for damages suffered by the customer. The customer is expressly advised not to bring any valuables. The Trainer shall not assume any duty of care or guarding for any valuables brought in.

The coach is available as an expert process facilitator. The choice of method and any changes to it are subject to his decision. He works as a proper Psychological Counselor (Aut. Lebens-und Sozialberater ).

Personal responsibility

Participation in coaching, training & seminars is at the customer's own risk and responsibility. They do not constitute medical treatment or psychotherapy. In training courses and seminars, customers can learn communication techniques and ways of influencing themselves and others as well as improving individual and/or personal processes and/or personal processes can be learned. Participants are liable for any damage they cause. During the events, exercises are carried out that each participant participates in on their own responsibility. Any damage or injuries of any kind are excluded from liability.

Data protection

The personal data of the customer will be stored by the coach and used exclusively for the fulfillment of the subject of the service.

Details on data protection can be found in the coach's privacy policy.

Confidentiality

The coach is obliged to maintain confidentiality about all information of the customer that becomes known in connection with the fulfilment of the training measures. This also applies after the termination of the contractual relationship between the coach and the customer.

Audio, image and/or video recordings

Photographs, videos and/or audio recordings might be made at Leonardo Mazzei´s events online and in person. By booking an event or seminar, the customer explicitly agrees that photo, video and audio recordings may be made, used and published. The customer agrees that the use and publication of the photo, video and audio recordings on which the customer is recognizable, in particular on Internet pages in the social network Facebook, Linkedin, Instagram, etc. will be visible to third parties and can also be shared by third parties.

Photographs may also appear as advertising photos on the website or on another physical product such as a brochure/ flier /newspaper insert / rollup etc. or other advertising media. The rights to the photo, video and audio recordings are held by Leonardo Mazzei and his company.

Duration of contract

In case of seminars, only fixed-term contracts are concluded between the trainer and the clients. Customers have the right to withdraw from the contract within the first 14 days from the date of conclusion of the contract. Cancellation is excluded unless there is a permanent medical indication that makes it impossible to continue the contract. Only medical certificates are recognized as proof.

Right of withdrawal

In case of seminars, you can revoke your contractual declarations in text form (e.g. letter, e-mail) within two weeks without giving reasons. The period begins at the earliest upon receipt of this revocation instruction. Timely dispatch of the revocation is sufficient to comply with the revocation period. The revocation is to be sent to Leonardo Mazzei by e-mail to: hello@leonardomazzei.com

Final provisions

Amendments, supplements and ancillary agreements must be made in writing to be effective, unless otherwise specified in these GTC. The written form requirement also applies to the waiver of this formal requirement.

Should any of the above provisions be invalid or unenforceable, this shall not affect the validity of the remaining provisions. The invalid or unenforceable provision shall be replaced by mutual agreement with a suitable, legally valid substitute provision that comes as close as possible to the economic purpose of the invalid or unenforceable provision.

Place of jurisdiction and law

The place of jurisdiction shall be governed by the statutory provisions. The law of the Republic of Austria shall apply and the court at the Contractor's place of business shall have jurisdiction for any disputes.

Status 14.6.25

Terms and Conditions for Reiki / Reiki Courses:

Terms and conditions in the field of human energetics

Scope
These Terms and Conditions apply to all services offered by Mazzeis e.U. within the framework of the free trade profession of Human Energetics. They are binding unless otherwise agreed upon in writing with the client.

General Terms and Conditions
All function-related and personal terms used in these conditions apply equally to all genders to enhance readability and clarity. My services are open to all genders and are offered with equal respect and appreciation.
The agreed-upon services will only be carried out after the client has signed the information/consent form. The contractual terms on the reverse side become part of this agreement upon your signature, provided we can prove that you have taken note of them and agreed to them.

Place of Jurisdiction
Unless mandatory provisions of consumer protection law state otherwise, the place of jurisdiction is the Regional Court of St. Pölten.

Disputes and Applicable Law
Austrian law applies to all disputes arising from, or in connection with, the establishment or dissolution of the agreement made with the client.

Appointments and Cancellations
Appointments are considered fixed once scheduled by phone or email.
Fixed appointments may be rescheduled or cancelled up to 24 hours before the agreed time.
If an appointment is missed without any prior notice, 100% of the fee will be charged.

Data Protection
All personal data is treated with absolute confidentiality and, unless required by law, will not be disclosed to third parties. You are entitled to the rights of access, correction, deletion, and restriction of your data.
Information, modification, or deletion of your data: In accordance with the GDPR, you may request at any time which personal data is stored about you by contacting Leonardo Mazzei.
Due to confidentiality obligations, proof of identity is required. You also have the right to data portability and to object to data processing.
If you believe that the processing of your data violates data protection law or that your data protection rights have otherwise been infringed, you may file a complaint with the Austrian Data Protection Authority, Barichgasse 40–42, 1030 Vienna.

Online Dispute Resolution
The European Commission provides a platform for online dispute resolution (ODR). You can find the platform at: https://webgate.ec.europa.eu/odr/

Severability Clause
If any provision of this agreement becomes wholly or partially invalid due to legal regulations or changes in the law, the remaining provisions shall remain unaffected and continue in full force.

Scope of Work and Disclosure
Energetic support and energetic harmonization serve to balance the body’s energy fields (life energy) and thereby stimulate self-healing abilities. I hereby state that I work exclusively in the energetic field and do not provide any medical advice or healing promises. I have been informed and acknowledge that I receive solely energetic consultation.

The contractor explicitly states that they are not authorized to perform medical activities. No professional fields reserved for medical doctors, psychotherapists, physiotherapists, or regulated trades such as life and social counseling, nutritional counseling, massage, or cosmetics are covered—unless separate professional qualifications and corresponding legal licenses (trade authorization) are present.

All statements made are descriptions of energetic and emotional states. All conversations, assistance, seminars, and workshops are intended solely as prevention, accompaniment, and supplementation to conventional medical or psychotherapeutic treatment and as support for holistic regeneration. In case of symptoms, the client must seek competent medical, psychological, or psychotherapeutic help.

Before the first session, the most suitable form of treatment will be mutually determined for the client’s benefit.
As part of this process, an information/consent form must be completed and signed. Acceptance of my services is the sole responsibility of each client, and I request that my offerings be used with personal discretion. My services are used voluntarily by the client. The client agrees to voluntarily provide all relevant information (e.g., pregnancy, impairments) to ensure that medical care is sought simultaneously where needed and to allow for accurate assessment of the energetic state.

The content of this website is created with the utmost care. However, the provider assumes no responsibility for the accuracy, completeness, or timeliness of the information provided. Use of the website content is at the user’s own risk.
Articles that are clearly attributed to an author reflect the views of that author and not necessarily of the provider. The mere use of the provider’s website does not establish any contractual relationship between the user and the provider. I have been informed that diagnoses and treatment must be obtained from my physician.

Liability
No liability is assumed for any disturbances and/or changes of a health-related nature that may arise. All liability for personal, material, and/or financial damages is excluded. The client has no legal claim to achieving a stated goal.
I declare that I will maintain confidentiality regarding all data and entrusted information provided by the client during sessions or energetic assistance.

For Seminars and Workshops
Participation in seminars and workshops is at your own responsibility.
Seminars and workshops do not replace medical or therapeutic treatments.
Any illnesses or psychological strains must be discussed with Leonardo Mazzei beforehand.
The participation of minors requires prior consultation and written consent from a legal guardian.
Unforeseen events, circumstances beyond the control of Leonardo Mazzei, or failure to meet the minimum number of participants may result in cancellation or postponement of an event.
Any resulting expenses cannot be reimbursed by Leonardo Mazzei.
Payments already made will be refunded in the event of a cancellation.

Prices / Payment Terms
All prices are listed on the website www.reikigablitzwienerwald.com and will also be communicated to the client before the service is provided.
Payment is made after the service has been rendered, either by:

Cash: a cash receipt will be provided
Invoice: payable within 14 days without deductions
All prices are stated in euros and are subject to the statutory value-added tax of 20%.

Sample Cancellation Form

I/we () hereby cancel the contract concluded by me/us () regarding participation in the following treatment:

Date:
Treatment:

Signature:

Terms and Conditions for The Language School

Terms and Conditions Italian Courses

Welcome to www.istitutoitalianomazzei.com!

These terms and conditions outline the rules and regulations for the use of Mazzeis e.U.'s Website, located at www.istitutoitalianomazzei.com.

By accessing this website we assume you accept these terms and conditions. Do not continue to use www.istitutoitalianomazzei.com if you do not agree to take all of the terms and conditions stated on this page.

The following terminology applies to these Terms and Conditions, Privacy Statement and Disclaimer Notice and all Agreements: "Client", "You" and "Your" refers to you, the person log on this website and compliant to the Company’s terms and conditions. "The Company", "Ourselves", "We", "Our" and "Us", refers to our Company. "Party", "Parties", or "Us", refers to both the Client and ourselves. All terms refer to the offer, acceptance and consideration of payment necessary to undertake the process of our assistance to the Client in the most appropriate manner for the express purpose of meeting the Client’s needs in respect of provision of the Company’s stated services, in accordance with and subject to, prevailing law of Netherlands. Any use of the above terminology or other words in the singular, plural, capitalization and/or he/she or they, are taken as interchangeable and therefore as referring to same.

Cookies

We employ the use of cookies. By accessing www.leonardomazzei.com, you agreed to use cookies in agreement with the Mazzeis e.U.'s Privacy Policy.

Most interactive websites use cookies to let us retrieve the user’s details for each visit. Cookies are used by our website to enable the functionality of certain areas to make it easier for people visiting our website. Some of our affiliate/advertising partners may also use cookies.

License

Unless otherwise stated, Mazzeis e.U. and/or its licensors own the intellectual property rights for all material on www.leonardomazzei.com. All intellectual property rights are reserved. You may access this from www.leonardomazzei.com for your own personal use subjected to restrictions set in these terms and conditions.

You must not:

Republish material from www.leonardoomazzei.com

Sell, rent or sub-license material from www.leonardomazzei.com

Reproduce, duplicate or copy material from www.leonardomazzei.com

Redistribute content from www.leonardomazzei.com

This Agreement shall begin on the date hereof. Our Terms and Conditions were created with the help of the Free Terms and Conditions Generator.

Parts of this website offer an opportunity for users to post and exchange opinions and information in certain areas of the website. Mazzeis e.U. does not filter, edit, publish or review Comments prior to their presence on the website. Comments do not reflect the views and opinions of Mazzeis e.U.,its agents and/or affiliates. Comments reflect the views and opinions of the person who post their views and opinions. To the extent permitted by applicable laws, Mazzeis e.U. shall not be liable for the Comments or for any liability, damages or expenses caused and/or suffered as a result of any use of and/or posting of and/or appearance of the Comments on this website.

Mazzeis e.U. reserves the right to monitor all Comments and to remove any Comments which can be considered inappropriate, offensive or causes breach of these Terms and Conditions.

You warrant and represent that:

You are entitled to post the Comments on our website and have all necessary licenses and consents to do so;

The Comments do not invade any intellectual property right, including without limitation copyright, patent or trademark of any third party;

The Comments do not contain any defamatory, libelous, offensive, indecent or otherwise unlawful material which is an invasion of privacy

The Comments will not be used to solicit or promote business or custom or present commercial activities or unlawful activity.

You hereby grant Mazzeis e.U. a non-exclusive license to use, reproduce, edit and authorize others to use, reproduce and edit any of your Comments in any and all forms, formats or media.

Hyperlinking to our Content

The following organizations may link to our Website without prior written approval:

Government agencies;

Search engines;

News organizations;

Online directory distributors may link to our Website in the same manner as they hyperlink to the Websites of other listed businesses; and

System wide Accredited Businesses except soliciting non-profit organizations, charity shopping malls, and charity fundraising groups which may not hyperlink to our Web site.

These organizations may link to our home page, to publications or to other Website information so long as the link: (a) is not in any way deceptive; (b) does not falsely imply sponsorship, endorsement or approval of the linking party and its products and/or services; and (c) fits within the context of the linking party’s site.

We may consider and approve other link requests from the following types of organizations:

commonly-known consumer and/or business information sources;

dot.com community sites;

associations or other groups representing charities;

online directory distributors;

internet portals;

accounting, law and consulting firms; and

educational institutions and trade associations.

We will approve link requests from these organizations if we decide that: (a) the link would not make us look unfavorably to ourselves or to our accredited businesses; (b) the organization does not have any negative records with us; (c) the benefit to us from the visibility of the hyperlink compensates the absence of Mazzeis e.U.; and (d) the link is in the context of general resource information.

These organizations may link to our home page so long as the link: (a) is not in any way deceptive; (b) does not falsely imply sponsorship, endorsement or approval of the linking party and its products or services; and (c) fits within the context of the linking party’s site.

If you are one of the organizations listed in paragraph 2 above and are interested in linking to our website, you must inform us by sending an e-mail to Mazzeis e.U.. Please include your name, your organization name, contact information as well as the URL of your site, a list of any URLs from which you intend to link to our Website, and a list of the URLs on our site to which you would like to link. Wait 2-3 weeks for a response.

Approved organizations may hyperlink to our Website as follows:

By use of our corporate name; or

By use of the uniform resource locator being linked to; or

By use of any other description of our Website being linked to that makes sense within the context and format of content on the linking party’s site.

No use of Mazzeis e.U.'s logo or other artwork will be allowed for linking absent a trademark license agreement.

iFrames

Without prior approval and written permission, you may not create frames around our Webpages that alter in any way the visual presentation or appearance of our Website.

Content Liability

We shall not be hold responsible for any content that appears on your Website. You agree to protect and defend us against all claims that is rising on your Website. No link(s) should appear on any Website that may be interpreted as libelous, obscene or criminal, or which infringes, otherwise violates, or advocates the infringement or other violation of, any third party rights.

Your Privacy

Please read Privacy Policy

Reservation of Rights

We reserve the right to request that you remove all links or any particular link to our Website. You approve to immediately remove all links to our Website upon request. We also reserve the right to amen these terms and conditions and it’s linking policy at any time. By continuously linking to our Website, you agree to be bound to and follow these linking terms and conditions.

Removal of links from our website

If you find any link on our Website that is offensive for any reason, you are free to contact and inform us any moment. We will consider requests to remove links but we are not obligated to or so or to respond to you directly.

We do not ensure that the information on this website is correct, we do not warrant its completeness or accuracy; nor do we promise to ensure that the website remains available or that the material on the website is kept up to date.

Disclaimer

To the maximum extent permitted by applicable law, we exclude all representations, warranties and conditions relating to our website and the use of this website. Nothing in this disclaimer will:

limit or exclude our or your liability for death or personal injury;

limit or exclude our or your liability for fraud or fraudulent misrepresentation;

limit any of our or your liabilities in any way that is not permitted under applicable law; or

exclude any of our or your liabilities that may not be excluded under applicable law.

The limitations and prohibitions of liability set in this Section and elsewhere in this disclaimer: (a) are subject to the preceding paragraph; and (b) govern all liabilities arising under the disclaimer, including liabilities arising in contract, in tort and for breach of statutory duty.

As long as the website and the information and services on the website are provided free of charge, we will not be liable for any loss or damage of any nature.

https://www.termsandconditionsgenerator.com/live.php?token=LiPIgeaw4OkrarbWvBGYXo9jw7g6fFie

Appendix :

Please note that:

1) we can provide a refund only up to max. 24 hours prior the booked lesson.

by sending us the following form per Mail @ hello@leonardomazzei.com

Sample cancellation form:

I/we (*) hereby revoke the contract concluded by me/us (*) for participation in the following service :

Date :

Service:

Signature :

Or, as an alternative to a refund

2) you can cancel your lesson up to 24 hours prior the booked lesson by sending us the following form per Mail @ info@istitutoitalianomazzei.com and we will keep what you paid as a "voucher" for another lesson of the same duration as the one previously booked and we will get in touch with you to set another time.